Homes by Homey ("we," "our," or "us") is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
This Privacy Policy should be read in conjunction with our Terms of Service.
We collect personal information that is necessary for us to provide our services to you. This includes, but is not limited to information relating to your identity, contact, and location.
We collect this information directly from you when you voluntarily complete our Service Enquiry form. While our address autocomplete feature may display full street addresses to help you quickly find your location, we only collect and store your general location data (suburb, postcode, state, country) for service delivery purposes.
We use your personal information for the primary purpose of assessing your enquiry and managing our services. Specific uses include:
We do not sell or trade your personal information. We may disclose your information to third-party service providers who perform services for us or on our behalf, including data analysis and hosting services. We take steps to ensure these third parties have privacy and security standards that are comparable to our own.
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. Your data is stored on secure servers, which may be located outside of Australia. By providing us with your personal information, you consent to this transfer.
You have the right to request access to the personal information we hold about you and to request its correction. To do so, please contact our team. We will respond to your request within a reasonable timeframe.
If you believe we have breached the Australian Privacy Principles, please contact our team with a written complaint. We will investigate your complaint and provide you with a response. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
If you have any questions about this Privacy Policy, please Contact Us.
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